I recently had an older gentleman leave me a voice message wanting to talk about a certain technological issue he was having. Rather than bother with a phone conversation, I tried to save us both some time by sending him a link to everything I knew about the issue (and then some), but he still wanted to talk. Ugh! I loathe most, er, well all phone conversations, but I bit the bullet, curled my toes, and made the call. Yep — waste of time. I was able to confirm vocally that I’d already provided everything he could possibly need and […]
Why do some people still TALK on the phone??
